Do more cases—
without hiring.
Capacity Engineering for plaintiff law firms.
We build the strategy, workflows, training, tooling, and automation/AI that make your firm faster, more consistent, and easier to scale.
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What we believe in
Better outcomes come from better systems—clear priorities, clean workflows, trained people, and tools that actually get used.

What We Are Best At.

Quick Outcomes
Sign more good cases
Faster response + consistent qualification.
Move cases faster
Clear handoffs + fewer bottlenecks.
Increase capacity
Handle more cases without hiring.
Boost profitability
Less rework, better visibility, better execution.
Tools don’t fix chaos—workflow + adoption do.
We do both.

If this sounds familiar…

  • Leads aren’t contacted fast enough, or follow-up is inconsistent
  • “Good cases” slip through due to intake chaos or unclear screening
  • Staff are overwhelmed by interruptions and rework
  • Case progression stalls because ownership and next steps aren’t obvious
  • Demand packages vary by person and take too long
  • Deadlines create fire drills instead of predictable work
  • You have tools, but the workflow doesn’t flow
You don’t need more hustle.
You need a system.

What We Build.

Your Firm Operating System

A practical operating system that increases throughput and consistency from Intake → Settlement.

The core caseflow
  • Intake → Sign
  • Case Progression
  • Demand / Settlement Pipeline
  • Visibility + Accountability
Business foundation
  • Business strategy + priorities
  • Financial model + capacity plan
  • Tooling selection + deployment
  • Training, coaching, and adoption

What We Deliver.

Business foundation
  • Strategy, priorities, and operating scorecard
  • Capacity plan (who does what at what volume)
  • Financial model (cost per signed case, staffing leverage, profit drivers, cashflow timing)
Workflow design
  • Maps, handoffs, “next action” rules, standards
Role clarity + training
  • SOPs, playbooks, onboarding, coaching so execution sticks
Tooling selection + deployment
  • We help choose, configure, and roll out the right stack (or optimize what you already have)
Automation + AI assist
  • Reduce busywork, improve consistency, and cut cycle time
Dashboards + cadence
  • Weekly KPIs, pipeline visibility, accountability that lasts

How We Work.

Assessment → Phased Implementation Plan

We assess what’s slowing signing and settlement—and produce a staged plan built around measurable outcomes.

What We Assess
  • Workflow reality (intake → progression → demand/settlement)
  • Roles, handoffs, and “where work gets stuck”
  • Tools and adoption (what’s working, what isn’t)
  • Metrics + financial model (capacity, unit economics, profit drivers)
What You Get
  • A prioritized phased roadmap (Phase 1, 2, 3…)
  • Clear outcomes + KPIs for each phase
  • Tooling recommendations (keep / improve / replace)
  • Effort, sequencing, and change plan
Implement Each Phase

We execute the roadmap one phase at a time—so you get results quickly without overwhelming the team.

Each phase typically includes
  • Workflow design + standards (SOPs, templates, checklists)
  • Tooling selection / configuration / deployment (as needed)
  • Automation + AI assist (where safe and useful)
  • Training + coaching for adoption
  • Dashboards + weekly operating cadence
Start with the constraint,
prove value,
then scale.

Not a law firm?

We also build capacity systems for OTHER INDUSTRIES...
BANKINGTECHNOLOGYHEALTH SERVICES
Ready to get capacity back—and make growth profitable?
We’ll identify the constraint, map the workflow, and build the operating system to scale.
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